Syntch Gateway API

ContactUsRequest

Support - Contact Us

**Requires Authentication**
Required role:	Merchant

The following routes are available for this service:
POST	/users/{userKey}/contact-us	Send a message from the user to support contact.

**ContactUsRequest** Parameters:
Name	Parameter	Data Type	Required
UserKey	path	int	Yes
MerchantKey	model	int	Yes
UserMessage	model	string	Yes
ToAddress	model	string	Yes
CCAddress	model	string	No
BCCAddress	model	string	No
LanguageCode	model	LanguageCode	No

**LanguageCode** Enum:
en_us

**CommunicationStatus** Parameters:
Name	Parameter	Data Type	Required	Description
StatusCode	form	int	No
StatusString	form	string	No

To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /users/{userKey}/contact-us HTTP/1.1 
Host: syntch.simpay.net 
Accept: application/xml
Content-Type: application/xml
Content-Length: length

<ContactUsRequest xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Gateway.RestApi.Users.BindingModels">
  <BCCAddress>String</BCCAddress>
  <CCAddress>String</CCAddress>
  <LanguageCode>en_us</LanguageCode>
  <MerchantKey>0</MerchantKey>
  <ToAddress>String</ToAddress>
  <UserKey>0</UserKey>
  <UserMessage>String</UserMessage>
</ContactUsRequest>

HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<CommunicationStatus xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Gateway.Infrastructure.Common">
  <StatusCode>0</StatusCode>
  <StatusString>String</StatusString>
</CommunicationStatus>